Kampen Engineering and Project Delivery Pty Ltd
Trading as Energy Engineers
Last updated: 27 October 2026
Kampen Engineering and Project Delivery Pty Ltd (referred to as “we”, “us” or “our”) respects the privacy of individuals and is committed to protecting personal information collected and processed during its business activities.
This Privacy Policy applies to Kampen Engineering and Project Delivery Pty Ltd and its trading brands, including:
The policy covers our websites, professional engineering services, consulting engagements, equipment design and supply activities, business administration, correspondence, marketing and associated operations.
We handle personal information in accordance with applicable Australian legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable.
Depending on the nature of our relationship with you, we may collect:
We seek to collect only information reasonably necessary for our business activities.
We may collect personal information through:
Where reasonable and practicable, we collect personal information directly from the individual concerned.
We may use personal information to:
We will not use personal information for materially unrelated purposes unless authorised or permitted by law.
Our business activities include professional engineering, consulting, project delivery and the design, manufacture, procurement, supply and delivery of equipment and systems.
Equipment may be:
In undertaking these activities, we may collect and process information associated with clients, manufacturers, suppliers, subcontractors, logistics providers and other parties involved in the supply chain.
We may retain project, design, procurement, manufacturing, testing, commissioning, delivery, warranty and service records.
Engineering and project information may include electrical measurements, energy consumption data, equipment specifications, drawings, technical reports, operational information and commercial records.
Such information is not necessarily personal information under Australian privacy legislation. However, we recognise that technical and commercial information may be confidential or commercially sensitive.
We apply appropriate confidentiality and information-security controls consistent with applicable contractual and legal obligations.
Where engineering or project information contains personal information, the relevant provisions of this Privacy Policy apply.
We may use artificial intelligence, automated systems and software-assisted processes to support our business activities.
Applications may include:
We may use artificial intelligence services supplied by established enterprise-grade AI providers.
When selecting third-party AI services, we prioritise providers with established security practices, documented privacy policies, appropriate contractual protections and controls governing the handling of customer information.
Personal information and confidential business information may be processed or stored outside Australia where necessary for the operation of these services.
We take reasonable steps to assess the security, confidentiality and privacy arrangements of AI services before using them to process personal or confidential information.
Where appropriate, we use available controls to restrict the use of submitted information for training general-purpose AI models.
We retain responsibility for appropriate professional oversight of AI-assisted engineering activities and for complying with applicable privacy, confidentiality and professional obligations.
Where automated processing materially affects an individual, we will consider applicable legal requirements, including relevant transparency and review obligations.
We may contact existing or prospective clients regarding our services, business activities, technical publications and other relevant information.
Marketing communications will be conducted in accordance with applicable Australian legislation, including the Spam Act 2003 (Cth).
Where required, we will obtain consent before sending commercial electronic messages.
Marketing communications will include appropriate sender identification and an unsubscribe mechanism where required.
Individuals may request that we stop sending marketing communications at any time.
Additional communication and marketing services may be introduced as our business develops.
Information submitted through our website contact forms is transmitted to our business email systems for responding to enquiries.
Our current contact forms do not intentionally retain submitted enquiry records within the WordPress website database.
Correspondence may subsequently be retained within our email, document-management or business administration systems.
Email communications may be processed by third-party providers involved in delivering, filtering, securing or storing messages.
We recommend that highly sensitive or confidential information not be submitted through general website contact forms unless appropriate arrangements have been made.
Our websites may use cookies and similar technologies to support website functionality, security, performance and visitor experience.
These technologies may include:
Some cookies may collect technical information, including IP addresses, browser details, device information and website interaction data.
Where cookies or similar technologies collect personal information, that information will be handled in accordance with this Privacy Policy.
Visitors can generally manage or disable cookies through their browser settings. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.
We may introduce or update cookie consent-management facilities as our websites and services develop.
We may disclose personal information to third parties where reasonably necessary for our business operations.
These may include:
We take reasonable steps to ensure that third-party providers handling personal information are subject to appropriate security and confidentiality arrangements.
We do not sell personal information to third parties.
Some service providers used by our business may operate infrastructure or process information outside Australia.
Consequently, personal information may be stored, accessed or processed overseas.
Where overseas disclosure occurs, we will take reasonable steps to address applicable Australian privacy requirements, including relevant obligations concerning overseas recipients.
The countries involved may vary depending on the service providers and systems in use.
We will review overseas processing arrangements when introducing new services that handle personal information.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, interference, loss, modification and disclosure.
Depending on the information and systems involved, these measures may include:
No electronic communication or storage system can be guaranteed to be completely secure.
We review our security arrangements as our business systems and operational requirements evolve.
We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected and to satisfy applicable legal, contractual, accounting, insurance and professional obligations.
Retention periods may differ according to the nature of the information.
Engineering project records, equipment design documentation, manufacturing records, commissioning records and warranty information may need to be retained for longer periods than routine website enquiries.
Where personal information is no longer required and no applicable obligation requires its retention, we will take reasonable steps to securely delete, destroy or de-identify it.
Backup systems and archived records may be subject to established retention and recovery procedures.
Individuals may request access to personal information held about them or ask us to correct information that is inaccurate, incomplete or outdated.
Requests should be directed to the contact details provided at the end of this policy.
We may need to verify an individual’s identity before providing access or making changes.
Requests will be considered in accordance with applicable legal requirements.
Where access or correction cannot be provided, we will explain the reason where required by law.
Individuals who have concerns about how we collect, use, store or disclose their personal information may contact us using the details below.
We will review privacy complaints and endeavour to respond within a reasonable period.
Where the Australian Privacy Principles apply, we will handle complaints consistently with the relevant requirements.
If a complaint cannot be resolved directly, individuals may be entitled to contact the Office of the Australian Information Commissioner.
We maintain procedures for responding to suspected or confirmed information-security incidents.
Where a data breach involves personal information, we will assess the circumstances and take appropriate steps to contain the incident, reduce potential harm and meet applicable notification obligations.
Where the Notifiable Data Breaches scheme applies, we will comply with its relevant requirements.
Our websites may contain links to external websites or services.
We are not responsible for the privacy practices of independent third-party websites.
Visitors should review the privacy policies of those websites before providing personal information.
We may update this Privacy Policy to reflect changes in legislation, business operations, technology, service providers or information-handling practices.
The current version will be published on our website.
Material changes may be communicated through additional channels where appropriate.
For privacy enquiries, requests for access or correction, or privacy complaints, please contact:
Energy Engineers
A trading name of Kampen Engineering and Project Delivery Pty Ltd
Brisbane, Queensland, Australia
Email: [email protected]
Telephone: (07) 2111 8669
This Privacy Policy applies to the business activities and trading brands operated by Kampen Engineering and Project Delivery Pty Ltd.
Have a question? Want to organise an energy efficiency audit? Simply fill in our form and we’ll be in touch soon.
Have a question? Want to organise an energy efficiency audit? Simply fill in our form and we’ll be in touch soon.
Brisbane, AU
(07) 2111 8669
[email protected]Follow us at:
